Ask anything about your business

Loam GPT is conversational AI grounded in your organisation's data, knowledge, and decision history. Not document search with a chatbot on top — real answers drawn from your company's full context.

Your company's knowledge, one question away

Stop digging through Confluence pages, Slack threads, and shared drives. Ask Loam GPT and get the answer — with sources.

Natural conversation

Ask questions the way you'd ask a colleague. Loam GPT understands context, follows up, and remembers what you discussed earlier in the conversation.

Cross-system answers

Answers draw from every connected system — CRM, support tickets, documents, communications, and the living knowledge graph. One question, complete context.

Decision-aware responses

Loam GPT doesn't just find information — it understands the decisions behind it. "Why did we offer that discount?" gets the reasoning, not just the data point.

Permission-respecting

Every answer respects your organisation's permission boundaries. Loam GPT will never surface information you shouldn't have access to — even if you ask directly.

Available everywhere

Access Loam GPT through the web app, Telegram, WhatsApp, Slack, or any channel your team already uses. Your company's knowledge, wherever you work.

Mobile-ready

Full conversational access from your phone. Prep for a meeting in the taxi. Check a client's history between calls. Your company's brain in your pocket.

Not another “chat with your docs”

Most enterprise chatbots do RAG over documents. Loam GPT reasons over your organisation's full knowledge graph.

Typical enterprise chatbot

Searches documents for keyword matches
Returns chunks of text, often out of context
No understanding of decisions or reasoning
Same answer regardless of who's asking
Hallucinates when documents don't cover the question

Loam GPT

Traverses a living knowledge graph of decisions, patterns, and relationships
Returns synthesised answers with full reasoning chains
Understands why decisions were made, not just what happened
Permission-aware — answers adapt based on who's asking
Says "I don't know" when it doesn't — with a clear explanation of what's missing

What happens when you ask a question

01

Intent classification

Loam GPT understands what you're really asking — is this a factual lookup, a strategic question, a comparison, or a request for advice?

02

Permission check

Before accessing any data, Loam verifies your permissions. Sensitive information is filtered based on your role and channel membership.

03

Knowledge graph traversal

The query is resolved against the full knowledge graph — decision traces, patterns, norms, and facts across every level of your organisation.

04

Synthesised response

You receive a clear, contextual answer with citations. Every claim links back to its source so you can verify and explore further.

“What discount did we give Acme Corp last year and why?”

Acme Corp received a 15% discount on their annual renewal in March 2025, approved by Sarah Chen (VP Sales).

Reasoning: The discount was offered after three SEV-1 incidents in Q4 2024 that breached SLA terms. It followed the incident-based retention template established after the TechFlow precedent.

Outcome: Acme renewed ($120k ARR). The relationship has since stabilised with zero SEV-1 incidents in the following 6 months.

3 sources · Decision trace #847 · CRM record · Slack thread

Questions your team asks every day

The questions that currently require searching three tools, asking two people, and waiting half a day for an answer.

Meeting preparation

"Brief me on everything about Client X before my 2pm call" — get relationship history, open issues, recent decisions, and suggested talking points in seconds.

Institutional knowledge

"How do we typically handle data migration for enterprise clients?" — surface the accumulated expertise of your entire team, not just what's in the wiki.

Performance insights

"Which of our onboarding approaches has the best retention outcomes?" — get data-driven answers that connect actions to results across your full history.

New employee onboarding

New hires can ask questions that would normally take weeks of hallway conversations to answer. Loam GPT gives them the context veterans have.

Report generation

"Give me a summary of all client escalations this quarter with common themes" — generate reports from conversational queries instead of manual data pulls.

Cross-team visibility

"What is the product team's timeline for the API redesign?" — get answers that span team boundaries, respecting permissions while eliminating silos.

Your company's knowledge deserves better than search

Give every team member instant access to the full intelligence of your organisation.