What's new

Connect your WhatsApp account and query Loam AI directly from WhatsApp. Same permissions, same knowledge base, same AI — now on the world's most popular messaging app.

• DM queries with permission filtering
• Identity linking via QR code
• Proactive alerts on WhatsApp
• Automatic link ingestion

Permission checks are now 3x faster with a new rule evaluation engine. Added support for custom permission rules beyond the built-in compensation and client data scopes.

• Custom permission rule builder
• 3x faster rule evaluation
• Bulk permission testing tool

Full Telegram support with DM queries, group chat intelligence, and proactive alerts. Your AI brain is now available on mobile with zero setup for end users.

• Individual and group chat support
• Automatic link ingestion from shared URLs
• Proactive deal and pipeline alerts
• Identity linking for permission enforcement

Loam now monitors your data and pushes alerts when it spots important patterns — stale deals, missing updates, approaching deadlines — directly to your external channels.

• Configurable alert rules
• Multi-channel delivery
• Permission-aware alerting

Introduced four distinct memory layers — Organisation, Team, Client, and Personal — so the AI builds context at every level of your company and personalises responses over time.

• Organisation-wide knowledge
• Team-specific context
• Client relationship memory
• Personal preferences

Generate comprehensive reports from your company data using natural language. Pipeline summaries, team overviews, client briefings — all permission-filtered and grounded in your data.

• Natural language report requests
• Multiple output formats
• Permission-filtered data sources

Launched the unified channel architecture that powers all external integrations. One AI brain, multiple surfaces, consistent permissions everywhere.

• Channel-agnostic AI pipeline
• Unified identity system
• Cross-channel context sharing

Upload company data via CSV and ask questions in natural language. The AI searches your knowledge base using retrieval-augmented generation for grounded, accurate answers.

• CSV upload for people, clients, deals, compensation
• Semantic search across all data
• Source attribution in responses

Enterprise-grade permission engine that checks every query before accessing data. Compensation restricted to self/HR/managers. Client financials scoped to account teams.

• Role-based access control
• Manager hierarchy rules
• Cost-optimised query blocking

Import your org chart and the AI understands reporting lines, departments, and team boundaries. This powers both intelligent answers and permission enforcement.

• Manager hierarchy import
• Department scoping
• Automatic role detection

Loam goes live with real-time messaging, AI-powered knowledge Q&A, and the foundation of our permission-aware architecture. The beginning of your company's AI brain.

• Real-time channels and threads
• AI assistant (@loam)
• Workspace management
• Google OAuth sign-in